Missed-call coverage
When the desk is busy, we take the inbound line. Overflow and after-hours calls are handled instead of going to voicemail.
Human · AI
Every missed call,
covered.
Dvani Connect is an inbound voice receptionist for labs, diagnostic centres, dental implant clinics, and aesthetic centres. We pick up what the front desk misses — in English, Hindi, and Marathi — and close the request before the patient hangs up.
Service actions
We resolve the call, not just answer it.
The line stays open for the work your reception already does. Each completed request is a resolution — ready for the patient, visible to your team.
Appointment scheduling
Books a slot from your catalog — consults, packages, procedures — against the hours you publish.
Report check
Looks up whether a report is ready and tells the patient what to do next, without tying up a staff member.
Basic enquiries
Answers timings, location, and other front-desk questions so the phone is not a bottleneck for simple asks.
Who we serve
Front-desk work, off the phone.
We support labs, diagnostic centres, dental implant clinics, and aesthetic centres — anywhere a missed call is lost work at the desk.
If your centre has another use case, bring it. Recalls, follow-ups, or a workflow unique to you: we will set the inbound line to take that load off reception.
Pricing
Resolution-based. Not talk time.
You pay when a call is completed: an appointment booked, a report status given, a timing question answered. Idle minutes and abandoned rings are not the unit of billing.
Start with a short pilot on your existing number, or a DID beside it. No integration required to try three real calls.
Contact
Get in touch.
A short walkthrough of missed-call coverage and the service actions above. No software install on your side.